Refund & Service Policy

Effective Date: December 29,2025

At BVG LVDY, we provide custom sourcing, private labeling, and concierge services tailored to each client’s specific request. Because of the personalized nature of our work, please review this policy carefully before engaging our services.

No Refunds on Custom Services

 

All payments made to BVG LVDY are for time, research, coordination, communication, and sourcing efforts.

Once work has begun on a request, all fees are non-refundable. This includes, but is not limited to:

• Supplier research and outreach
• Manufacturer communication and negotiation
• Private labeling coordination
• Logistics and shipping coordination
• Concierge and consultation services

Custom sourcing work cannot be reversed once initiated.

Consultation & Planning Fees

 

Consultation, strategy, and planning fees are non-refundable, regardless of whether a client chooses to proceed after the consultation.

These fees compensate for professional time, expertise, and preparation.

 

 

 

Third-Party Cosu

BVG LVDY is not responsible for refunds related to third-party vendors, suppliers, manufacturers, or shipping providers.

Any payments made directly or indirectly to third parties are subject to their individual policies.

Cancellations

 

Clients may request to cancel services before work begins. If cancellation is approved prior to any work being performed, eligibility for a partial refund will be determined at our discretion.

Once sourcing or coordination work has started, cancellations do not qualify for refunds.

 

 

Dissatisfaction & Resolution

If you are dissatisfied with our services, we encourage you to contact us directly. We are committed to addressing concerns professionally and in good faith.

While refunds are not guaranteed, we may, at our discretion, offer:

• Service adjustments
• Alternative sourcing options
• Additional support where appropriate

 

 

Chargebacks & Disputes

 

By engaging BVG LVDY’s services, clients agree to contact us first to resolve any concerns before initiating chargebacks, disputes, or claims through payment processors.

Unauthorized chargebacks may result in termination of services and documentation of completed work.

 

 

Acknowledgment of Policy

 

By submitting payment or engaging our services, you acknowledge and agree to this Refund & Service Policy in full.

 

 

Contact Information

 

For questions regarding this policy, please contact:

BVG LVDY

📧 Email: bvglvdy@gmail.com

📞 Phone: +1 (318) 655-4036